FAQ

Frequently Asked Questions

How do I get my files after buying?

Right after checkout, you'll receive a download link on the order confirmation page and by email. Click the link to download your zip file. If you don't see the email, check your spam or promotions folder.

How do I open a zip file?

On most computers, just double-click the zip file and it will open as a folder. On an iPhone or iPad, tap the file in the Files app to unzip it.

How do I use a digital planner?

Import the PDF into a note-taking app like GoodNotes, Notability, Noteshelf or Xodo. Then tap the tabs and links to move between sections and write directly on the pages with a stylus.

What sizes are the printables?

All printables include both US Letter (8.5 x 11 in) and A4 sizes. You can print them at home or at a local print shop.

Can I print more than one copy?

Yes! You can print as many copies as you need for your own personal use.

How do I edit the resume and business templates?

They're Word (.docx) files that also open in Google Docs and Apple Pages. Replace the sample text with your own, then save or export as a PDF to send.

Will I receive a physical product?

No. All of our products are digital downloads, and nothing will be shipped.

Can I get a refund?

Because our products are digital and delivered instantly, all sales are final. If you have any trouble with your files, please contact us and we'll be happy to help.

Can I share or resell the files?

Our products are for personal use only (or use within your own business for the business templates). Please don't share, resell or redistribute the files.